Call the Ride Line: (504) 248-3900

For information related to Jefferson Transit bus schedules, routes, fares, etc., please contact the Ride Line at (504) 248-3900. The Ride Line can answer questions on operations for both JeT and the New Orleans RTA.

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E-mail JeT

Jefferson Transit encourages riders to contact us with any questions or concerns. We can help you navigate the system and also welcome your comments. Your feedback helps to make the JeT system stronger for all riders.

For more information or to voice your opinion please send us an email at

To reach the MITS Paratransit Office:

Applications: (504) 889-7155
Trip Reservations: (504) 736-8483

For more information on our paratransit service, please see our MITS page.

For all other customer service issues:

For lost-and-found, compliments, complaints, or comments, riders may call (504) 367-7433 or email us at