E-mail JeT

Jefferson Transit encourages riders to contact us with any questions or concerns.  We can help you navigate the system and also welcome your comments.  Your feedback helps to make the JeT system stronger for all riders.

For more information or to voice your opinion please click here or send us an email at

Contact Information

For information related to Jefferson Transit operations (e.g., JeT bus schedules, routes, fares),
please contact the Ride Line at (504) 248-3900. For all other customer service issues,
please call (504) 367-7433.

To reach MITS Paratransit Service, please contact:

(504) 889-7155 (applications)
(504) 736-8483 (trip reservations)

For all other, non-operations issues

(e.g., rider lost-and-found items, complaints or comments) riders may call (504) 367-7433 or email us at