JeT will waive transit fares effective Sunday, March 29, in response to the COVID-19 pandemic.
JeT no cobrará la tarifa del transporte público en respuesta de la pandemia de COVID-19.
How to Ride
- Find the time point stop (at the top of the schedule table) that is closest to the where you will get on the bus.
- Select the schedule (Monday-Friday, Saturday & Holiday, Sunday) for when you will travel. Follow that column down to the time you want to leave.
- Use the same method to find the times the bus is scheduled to arrive at the stop where you will get off the bus.
- If the bus stop is not listed in the schedule table, use the time shown for the bus stop before it as the time to wait at the stop.
- The row directly above the time point stop labels show where the routes switch from inbound to outbound.
Boarding with a Mobility Device
MITS vans are lift-equipped and will accommodate mobility devices, such as wheelchairs, scooters, and walkers, provided the devices fit within the ADA specified boarding envelope. This includes all 30” wide by 48” long mobility devices – (measured starting from two inches above the ground) that do not weigh more than 600 pounds when occupied. Larger devices may not qualify due to lift capacity and interior van configuration.
- All drivers are trained to operate the lift and are required to secure you after boarding
- Riders are required to use seat belts
- All wheel chairs must be secured
- Boarding while standing on the lift is allowed when requested by a rider
- MITS can request that a rider transfer from a mobility device into a bus seat, but the passenger has the final decision as to whether a transfer is appropriate given the passenger’s particular disability
- MITS is not responsible for any damage to mobility devices that occurs on MITS vehicles
Service Animals and Pets
Service animals accompanying customers with disabilities are allowed on-board JeT vehicles. Persons with disabilities who use service animals may board with the service animal regardless of fare category. Operators may ask any passenger if their animal is a service animal and/or if the animal assists them with their disability, but may not require certification or identification for service animals. Passengers using service animals must keep their animals under control and the animal must not pose a threat to other passengers. Failure to do so may result in the passenger being asked to exit the bus. Service animals must be on a leash.
If the animal is a pet but not a service animal, it must travel in a carrier and the cage or carrier must fit on the person’s lap.
Bikes on Buses
All JeT buses have bike racks that hold up to two single-seat, two-wheeled, non-motorized bicycles. Regular fares apply for each passenger. Your bike rides FREE!
Using the rack is easy. As the bus approaches, have your bike ready to load. Never approach the bus from the street. Stay on the curb. Remove any items that could fall off, like a water bottle or pannier. Tell the bus operator that you are loading a bike. Squeeze the handle and pull down to release the folded bike rack. Place your bike in the trough furthest from the bus with the front tire facing the clamping arm, toward the street. If the outside trough is full, load your bike into the trough closest to the bus. In this position, the front tire will face the curb. Raise the clamping arm as far up on the wheel as you can. Before unloading, make sure to let the operator know you’ll be removing your bike. Lift up the clamping arm and remove your bike, folding up the rack if it’s empty.
Bus Stop Signs
Regular bus stop signs designate bus stops in Jefferson Parish.
Mini Bus Stop Signs
Mini bus stop signs designate Jefferson Transit
bus stops in the New Orleans CBD. They are about
half the size of the regular bus stop signs.
Lost and Found
If you find an item on the bus, please give it to the operator. All goods left on the bus are turned into either the Eastbank or Westbank Transit Facilities at the end of the day. Please call 504-367-7433 for the possible recovery of lost items.